I need help with Ferdinand about my google phone. We worked on it last June.
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I need help with Ferdinand about my google phone. We worked on it last June.
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Gene,
Thank you for waiting!
May I know what number to reach you at on the google number?
***-***-****
Dear Gene, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified :
Google phone is now working
Solution Implemented :
Call customer / Remote Access
Checked customer's Obitalk account settings and found that the Phone account was switched to the Gmail Address
Deleted the Gmail set up in Obitalk and registered back to the Live account where the Phone was initialy set up.
Test Call now to the Google Phone
Outgoing call - Incoming call is now working
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****
Byron Narciso
Google Expert
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