I need help with Ferdinand about my google phone. We worked on it last June.

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I need help with Ferdinand about my google phone. We worked on it last June.

Last updated
Ferdinand Aquino
Google Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Google nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Google Expert

Hi Gene,

Thank you for waiting!

May I know what number to reach you at on the google number?




Ferdinand Aquino
Google Expert

Dear Gene, It was a pleasure helping you with your Google issue today. Here is a summary of the resolution.
Issue identified :

Google phone is now working

Solution Implemented :

Call customer / Remote Access

Checked customer's Obitalk account settings and found that the Phone account was switched to the Gmail Address

Deleted the Gmail set up in Obitalk and registered back to the Live account where the Phone was initialy set up.

Test Call now to the Google Phone

Outgoing call - Incoming call is now working 

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****



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