I had a google email account that has disappeared from my devices. I don't recall my password. How can I access that account? I do have another...

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Google nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Stan,

May I know the google email that you are using? 

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

Hi Stan,

May I know the google email that you are using? 

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

you may bookmarked this page. Just click the link that was bookmarked for your to get back directly to this page. 

May I know the last password that you used on your gmail account?

do you know this email address s••••@net•••••.•••.•• ? I can send the verification code to that email address for you to reset the gmail password.

ok. lets try anotherway.. May I know the month and year the gmail account was created?

Do you have an alternat email address that you can access?

i need the exact month and year the gmail account was created and do you have an alternate email address?

ok. please check your alternate email address and provide me the code that you received. 

It should be there by now. Check your spam items. It might went there

ok please check the code. 

it says its invalid. please double check the code again.

im going to send you another code.. 

please check. I sent the code few minutes ago to your z**8@gmail.com email.

Did you received the code?

i double check the z**6@gmail.com  again and looks like you need to coordinate this issue to google admin directly. You can email them at a**a@google.com. They need you to answer few questions about your account. Once your answers match to the system then they will provide you a new password to your account. 

Any more questions?

Are you still there?

Do yoy have further questions?