I am given to understand that as this is a new ipadair support is free of charge

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I am given to understand that as this is a new ipadair support is free of charge

Last updated 4/10/2014

Quennie L.

Apple Certified Tech

Thank you for contacting ExpertHelp LLC.

My name is Quennie and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted 4/10/2014

Quennie L.

Apple Certified Tech

Hi customer,

This is ExpertHelp, an independent provider of professional support for 3rd party products and services. We are not affiliated with Apple. Since you are subscribed to our service, you agreed to our terms and conditions the membership you availed for has a 7 day free trial.

Going back to the issue, if you can still access your iPad, to perform a restoration, please tap settings>general>reset. Please let me know if you aren't able to access your device though so i can provide you another way.

Posted 4/10/2014

Quennie L.

Apple Certified Tech

Hi customer,

Apologize for the misinterpration. Yes we are not affiliated with Apple but we can most certainly assist you with issues related to it, just like this. Please let me know if you can or cannot access your iPad as of the moment so i can assist you better in troubleshooting the issue.

Posted 4/10/2014

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I am given to understand that as this is a new ipadair support is free of charge

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