My WiFi connection will not connect on my iPad. I recently bought a book on iBooks and maybe I changed a password?
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My WiFi connection will not connect on my iPad. I recently bought a book on iBooks and maybe I changed a password?
Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
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Hi Martha,
Is this the first you connect your iPad to your wifi network? Are you getting error message when you try to attempt to connect to your wifi network.
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Hi Martha,
Thank you for the accept. But I wish to ensure we work together to have your issue resolved. Please read my previous message to you, and respond to it by using the blue 'Comment' button from right below your original question on this page.
CHAT NOTES:
-cx cant connect to wifi on her ipad
-advised cx to perform reset. no go
-advised cx to perform network reset.
PROBLEM SOLVE
ANSWER ACCEPTED
CASE CLOSED
Byron Narciso
Apple Certified Tech
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