The last few months, so many of my friends could see my post. Now they can't even pull me up, and seem to be blocked.
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The last few months, so many of my friends could see my post. Now they can't even pull me up, and seem to be blocked.
Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.
You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.
CHAT NOTES:
-cx said the her friends are not seeing her posts on FB
-offered remote support
-provided remote support steps
-cx got disconnected on the chat
Hi Layvonne,
You got disconnected on the chat. Please come back to the chat by accessing the chat box below.
I'll be waiting for you on the chat.
EMAIL NOTES:
-provided cx 2 process for remote session
-cx still cant perform the steps
Hi Layvonne,
if incase you will able to read this, please initiate a chat to me by accessing the chat box below. I will try to instruct you on what to do. Lets not do the remote session anymore.
CHAT NOTES:
-advised cx to check privacy settings and set all parameters to public and everyone.
-cx aleady did that and she still cant be found in FB
-offered again and provided remote support
-cx not answering on the chat.
-emailed cx. no answer.
WAITING FOR CUSTOMER TO RESPOND
Byron Narciso
Facebook Expert
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