Nayan Mandal

I have over 8 years work experience in the field of L1 and L2 level technical support. Most of the times I have to handle customers from both UK and US solving their technical issues in Networks, Desktops, MAC, Laptop issues, smart phone issues such as Nokia, HTC, Blackberry via phone or chat. My technical expertise covers, but is not limited to Networking (CCNA certified), Microsoft (MCITP certified), VMware Virtualization, Citrix etc.