I INSTALLED CRICKET ON MY NEW LAP TOP AND CAN'T PRINT I KEEP GETTING THIS MESSAGE "One or more of your cut images are not positioned entirely...

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Customer

I INSTALLED CRICKET ON MY NEW LAP TOP AND CAN'T PRINT I KEEP GETTING THIS MESSAGE "One or more of your cut images are not positioned entirely on the mat. They will be skipped" WHAT CAN I DO

Last updated
Rofel Lantican
Cricket Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Cricket Wireless nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

Hi Rofel,

Let's get going tell me what you need.

Posted
Rofel Lantican
Cricket Tech

Thanks for your response. Is there a number I can call you incase we got disconnected?

Posted
Customer

***-***-****

Posted
Rofel Lantican
Cricket Tech

Great. May I know if you are using a Mac or a Windows computer?

Posted
Customer

windows 10,

Posted
Rofel Lantican
Cricket Tech

Dear Rachel, It was a pleasure helping you with your Cricut issue today. Here is a summary of the resolution.
Issue identified : Unable to print
Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to downgrade Adobe Air  / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

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