IA M LOCKED OUT OF MY IPAD IT WANTS ME TO ACTIVATE WITH MY ORIGINAL APLLE ID AND PASSWORD BUT I DO NOT REMEMBER EITHER ONE
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IA M LOCKED OUT OF MY IPAD IT WANTS ME TO ACTIVATE WITH MY ORIGINAL APLLE ID AND PASSWORD BUT I DO NOT REMEMBER EITHER ONE
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Hi Jacquelyn,
Thanks for waiting. Im here to help. On the activation page screen it shows you a hint of the Apple ID like this (e*****@g*****.com). Can you please check and provide me with that Apple ID (email address)?
Dear Jacquelyn, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified : Activation Locked
Solution Implemented : Called the customer / Assisted the customer to reset the password by sending the link to the customer and answering the security questions / Successfully created a new password / Activated the iPad / Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .
Byron Narciso
Apple Expert
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