Enter your Apple question at the top of this page and click Get An Answer.
Tell us how quickly you want your Apple question answered.
Connect with your Apple Expert via online chat or telephone call.
iPhone ***-***-**** Brian Dale is not working at all
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Jeri,
Thank you for waiting!
Can you tell us what is wrong with the iphone?
Hi Jeri,
I tried calling both numbers
******4066
******3767
Both has no answer.
Can you tell us what is wrong with the iphone so We can address the problem correctly.
When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response or you can call me at ***-***-**** . I will be standing by for your response.
Dear Brian, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :
iPhone Settings update problem
Solution Implemented :
Call customer
Found that the devices are not approvedunder his account.
Used another phone and signed in with his apple Id using the code sent to the phone number.
Once another phone was approved.
Signed out both iphone and ipad out and signed back in.
And approved on the new phone.
Issue resolved
Both Device are now linked to the apple ID
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Testimonials
Byron Narciso
Apple Expert
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!