my apple tablet went in to activation lock and I can't unlock it because I can't remember my password. If I am correct the email is...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Apple question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Apple question answered.

Get An Answer

3. Get An Answer

Connect with your Apple Expert via online chat or telephone call.

Answer

Customer

my apple tablet went in to activation lock and I can't unlock it because I can't remember my password. If I am correct the email is s**c@searsrealestate.com. I have tried several of my passwords but none are activating it

Last updated
Ferdinand Aquino
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Ferdinand Aquino
Apple Expert

Hi Shelley,

THank you for waiting!

Is this email s**c@searsrealestate.com Still available to you?

I mean can you still recevie email from it?

Posted
Ferdinand Aquino
Apple Expert

Hi Shelley,

THank you for waiting!

Is this email s**c@searsrealestate.com Still available to you?

I mean can you still recevie email from it?

Posted
Ferdinand Aquino
Apple Expert

Hi shelly,

Tried calling your number but there were no answer.

If the se email or apple ID is available to you 

you can request for a password change thru 

https://iforgot.apple.com/password/verify/appleid

This will let you request a new password via the same email address.

let me know if this helps you fix the activation or if you need help with the steps

When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response or you can call me at ***-***-**** . I will be standing by for your response.

Posted
Ferdinand Aquino
Apple Expert

Expert Notes:

Call customer and found that the account is under Account recovery and will be available in 24hrs.

Will call customer again tomorrow 12nn EST

Posted
Ferdinand Aquino
Apple Expert

Dear Shelley, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

cannot Remember apple ID Password

Solution Implemented :

Call customer

Assisted in requesting for a password changed thru iforgot.apple.com

Customer was able to verify her account and apple said her Password will be renewed on Dec 19

Answer Accepted

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Apple Questions...

Ask Your Apple Question & Get An Answer Now!