All my information has been wiped out including my profile, profile pic, and connections. How do I get this restored?

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your LinkedIn question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your LinkedIn question answered.

Get An Answer

3. Get An Answer

Connect with your LinkedIn tech via online chat or telephone call.

Answer

Customer

All my information has been wiped out including my profile, profile pic, and connections. How do I get this restored?

Last updated
Elixir Cada
LinkedIn Tech

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with LinkedIn nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Elixir Cada
LinkedIn Tech

Hi Terese,

Our Linkedin account is connected to our email address or phone number when we created the account. The only way that it will be wiped out is by deleting the account manually. 

May I know the email address and the phone number that you used whe you created your linkedin account?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Elixir Cada
LinkedIn Tech

Are you there Terese?

Were you able to read my message below?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Customer

I didn't have a box at the top buy now I do.  My email was t**c@aol.com and I believe the phone number was ***-***-****

Posted
Elixir Cada
LinkedIn Tech

OK. Let me check the information that you provided to me. 

Posted
Customer

If that is not the correct phone number, use ***-***-**** .

Posted
Elixir Cada
LinkedIn Tech

I checked your Aol email and found out that it is connected to linkedin account. I sent you an email to perform a password reset to your linkedin account. Check your email and follow the instruction there. 

Posted
Elixir Cada
LinkedIn Tech

Dear Terese, It was a pleasure helping you with your Linkedin issue today. Here is a summary of the resolution.
Issue identified : cx said that her linkedin has been wiped out
Solution Implemented : called cx and checked the issue. found linkedin accoutn under her aol email. we retrive it and the account has an empty profile. we dig deeper and found another account connected to her old work email. tld cx that account is not retriavable since the old email is not working anymore. helped cx submit a report by verifying her identity. cx dont ha a scanner to scan her id. cx said that she will scan her id first and submit it. cx dont have further questions. answer accepted, 
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More LinkedIn Questions...

Ask Your LinkedIn Question & Get An Answer Now!