I had this apple iPad for over 10 years. I dont remember the password to reactivate it. Help. How do I get in. Thanks

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Customer

I had this apple iPad for over 10 years. I dont remember the password to reactivate it. Help. How do I get in. Thanks

Last updated 9/11/2019

Ferdinand Aquino

Apple Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated 9/10/2019

Ferdinand Aquino

Apple Expert

Hi Vashnee,

Thank you for waiting!

do you know at least what is the Apple Id of this ipad?

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

Hi Vashnee,

Thank you for waiting!

Do you know at least what is the Apple Id of this ipad?

Posted 9/10/2019

Customer

How do I reactivate my ipad

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

Hi Vashnee,

Thank you for waiting!

Do you know what is the Apple ID on your ipad?

Posted 9/10/2019

Customer

I don't remember

Posted 9/10/2019

Customer

How do I get into my ipad

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

On The Activation lock screen.

You will find the HINT of what apple ID It needs.

It will show you a Letter then some dots in it.

Posted 9/10/2019

Customer

Is my email used as ID

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

I see,

What's the email address then?

Posted 9/10/2019

Customer

How do I get in if I don't remember the password

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

I will help you reset the Password.

But I will need the email address Apple ID you have on the ipad and a phone number to call you as well.

Posted 9/10/2019

Customer

c**i@yahoo.com

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

Alright what number Can I call you at?

Posted 9/10/2019

Customer

My email is c**i@yahoo.com and phone no is ***-***-**** 9

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

What country are you in Im trying to call your number but it keeps on disconnecting.

Posted 9/10/2019

Customer

Barbados.

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

Can you confirm the phone number again?

Posted 9/10/2019

Customer

***-***-**** 9

Posted 9/10/2019

Ferdinand Aquino

Apple Expert

Dear Vashnee, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified :

Activation lock

Solution Implemented :

Call customer

Assisted in resetting the apple Id password thru iforgot.apple.com

Password changed - Assisted customer in Activating the ipad

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted 9/11/2019

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I had this apple iPad for over 10 years. I dont remember the password to reactivate it. Help. How do I get in. Thanks

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