After entering a listing we are not able to view, we receive error message 404

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Customer

After entering a listing we are not able to view, we receive error message 404

Last updated
Quennie L.
WordPress Expert

Thank you for contacting ExpertHelp LLC.

My name is Quennie and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

Please refresh this page by pressing F5 on your keyboard or check the email that you used to contact us as you will receive notifications whenever i post a comment or reply.

Last updated
Quennie L.
WordPress Expert

Hi customer,

What list are you referring to on your question? Can you please verify if do you only see the error on the website itself or also on the admin page? Please provide me additional information about the issue so i may assist you further on this. Will wait for your response. Thanks

Posted
Customer

After I enter a real estate listing on the dashboard, when we want to view the listing on our homepage, we receive an error message - Not Found, Error 404

Posted
Quennie L.
WordPress Expert

Thanks for the response.

Can you please do this. On your admin panel, go to settings>permalinks>reset permalinks>save changes.

Let me know what happens after following the steps. If I was able to assist and provide you information on what to do about the issue, kindly show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response on top of the page.

Posted
Customer

Thank You - I have another question - it takes me anywhere from 20-30 minutes to enter a listing through the dashboard, which is very slow previously it only took half the time. Is there any way we can rectify this?

Posted
Quennie L.
WordPress Expert

That might be a problem with your browser. Try to delete cookies and clear cache under your browser's settings. Once done, close and reopen your browser then access your dashboard again.

Keep me posted. If I was able to assist and provide you information on what to do about the issue, kindly show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response on top of the page.

Posted
Customer

Do not know how to do this. Need written instructions, please

Posted
Quennie L.
WordPress Expert

Not a problem. Please check the steps below

If you are using Google Chrome browser

  • At the top right side of your browser toolbar, click on the Chrome icon alt text
  • Click on Settings
  • Scroll to the bottom and click 'Show advanced settings'
  • Under 'Privacy', choose 'Clear browsing data'

If you are using Internet Explorer

  • Click Tools
  • Choose Internet Options
  • Under the General Tab, you will see 'Delete temporary files, history, cookies, saved passwords...' Click Delete
  • Click the delete button at the bottom of the dialog box
  • You will be taken back to the Internet properties dialog box. Click 'ok'

If you are using Mozilla Firefox

  • Click History on the top
  • Choose 'Clear recent history'

Let me know if you need further help. If I was able to assist and provide you information on what to do about the issue, kindly show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response on top of the page.

Posted
Quennie L.
WordPress Expert

Not a problem. Please check the steps below

If you are using Google Chrome browser

  • At the top right side of your browser toolbar, click on the Chrome icon alt text
  • Click on Settings
  • Scroll to the bottom and click 'Show advanced settings'
  • Under 'Privacy', choose 'Clear browsing data'

If you are using Internet Explorer

  • Click Tools
  • Choose Internet Options
  • Under the General Tab, you will see 'Delete temporary files, history, cookies, saved passwords...' Click Delete
  • Click the delete button at the bottom of the dialog box
  • You will be taken back to the Internet properties dialog box. Click 'ok'

If you are using Mozilla Firefox

  • Click History on the top
  • Choose 'Clear recent history'

Let me know if you need further help. If I was able to assist and provide you information on what to do about the issue, kindly show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response on top of the page.

Posted

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