YOUR RECORDS SHOW THAT I HAVE MY ITUNES ACCOUNT ON 5 COMPUTERS ,. .HOW DO I CHANGE THIS

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YOUR RECORDS SHOW THAT I HAVE MY ITUNES ACCOUNT ON 5 COMPUTERS ,. .HOW DO I CHANGE THIS

Last updated
Rofel Lantican
Apple Expert

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted
Customer

great im waiting

Posted
Rofel Lantican
Apple Expert

Hi,

Thanks for waiting. We are ExpertHelp LLC is an independent provider of professional support services for 3rd party products and services.

To verify your concern your iTunes is showing that you have authorized 5 computer is that correct?

Posted
Customer

yes
i want my account on my new lap top but it wont allow me to set it up

Posted
Rofel Lantican
Apple Expert

Thanks for your response. I believe I can help you with this issue. I can either walk you through the steps or we offer remote support option at no additional charge. I believe I can help you much more quickly with our remote support option. If you want to move forward with remote support, I will need a temporary login in order to fix your issue. You can delete this login after we are through."

If you do not wish to opt for remote access, do not worry, let me know so; I can provide you with a step-by-step guide on how to resolve the issue once we identify the exact problem causing this.

Will you allow me to remotely access your computer to help you fix your issue?

Posted
Rofel Lantican
Apple Expert

Hi,

Were you able to read my previous post/comment?

Thanks

Posted
Rofel Lantican
Apple Expert

Hi,

Please follow the steps below.

  • Open iTunes and click iTunes Store.
  • Click Sign In and enter your Apple ID.

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  • Click your Apple ID and select Account.

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  • Click Deauthorize All.

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Please let me know if this helps. If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Thanks

Posted
Customer

yes
i want my account on my new lap top but it wont allow me to set it up

Posted
Rofel Lantican
Apple Expert

Thanks for your response. Will you allow me to remotely access your computer to fix your issue?

Posted

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