My iPad is doing weird colors on the screen (neon pink & green) flashing on everything. Even my pictures.

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Customer

My iPad is doing weird colors on the screen (neon pink & green) flashing on everything. Even my pictures.

Last updated
Elixir Cada
Apple Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while i prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted
Customer

Ok thank you,I can't see much & none on FB or any of my precious pictures. I only have had this about a year and half.

Posted
Elixir Cada
Apple Expert

Hi Deana,

Please reset you ipad first.

  1. Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front
  2. Continue to hold these buttons until one of two things happen: either the screen will flash and go dark, or a red slider will appear at the top of the screen
  3. If the slider appears, you can slide it to the right to turn off the iPad (or tap the cancel button if you change your mind)
  4. When the iPad's screen goes dark, the iPad is off
  5. Restart the iPad by holding down the Hold button until the Apple icon appears. Let go of the buttons and the iPad reset will be complete.

Let me kw know if this helps.

Posted
Elixir Cada
Apple Expert

Hi Deana,

Please reset you ipad first.

  1. Begin by pressing the hold and home buttons at the same time. The hold button is the one on the top right corner of the iPad. The home button is the round one at the bottom center of the iPad's front
  2. Continue to hold these buttons until one of two things happen: either the screen will flash and go dark, or a red slider will appear at the top of the screen
  3. If the slider appears, you can slide it to the right to turn off the iPad (or tap the cancel button if you change your mind)
  4. When the iPad's screen goes dark, the iPad is off
  5. Restart the iPad by holding down the Hold button until the Apple icon appears. Let go of the buttons and the iPad reset will be complete.

Let me kw know if this helps.

Posted
Customer

Are you there?

Posted
Elixir Cada
Apple Expert

Yes I am here. Please follow the procedure that I provided to you.

Let me know if that helps.

Posted
Customer

Nothing changed,it florsent green with hot pink strips it flickers on all things
Wish I could let you see it

Posted
Elixir Cada
Apple Expert

Ok. Sounds like that the problem is the screen already and needs to be replaced. Normally, the reset procedure will fix all software related problem in you ipad. If the problem is still there after the reset then its a hardware failure already.

You need to bring you ipad to a local apple store and have the screen replaced.

If I were able to provide you a helpful and informative answer, I request to show your appreciation for my time and effort by clicking the Green Accept Answer button below my first response at the top of this page.

Posted
Customer

Ok are you still there.?

Posted
Customer

Ok thank you will this be expensive

Posted
Elixir Cada
Apple Expert

The screen replacement will be around 40 to 50 USD.

let me know if you have questions. If I were able to provide you a helpful and informative answer, I request to show your appreciation for my time and effort by clicking the Green Accept Answer button below my first response at the top of this page.

Posted
Elixir Cada
Apple Expert

Hi Deana,

Were you able to read my last post/message?

Posted

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