I recently signed on with Gmail due to disgust with AOL. First few days were fine. Now I am not receiving current Gmails. I see "authentication...

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I recently signed on with Gmail due to disgust with AOL. First few days were fine. Now I am not receiving current Gmails. I see "authentication error...invalid username and "this version of Chrome is no longer supported. Please update to supported browser" I tried updating but it didn't work. I do not have an I phone or I tablet. Also having trouble finding "empty trash"

Last updated
Ramy De Jesus
Technician

Hello and welcome to ExpertHelp LLC. My name is Ramy and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated
Ramy De Jesus
Technician

Expert notes:

  • Call customer.
  • Assist customer.
  • Check the settings of her gmail.
  • Fix the settings.
  • Try a test message.
  • Customer can received now.
  • Issue resolved.
  • Case closed.
  • Call ended.
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