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I just purchased model No. KX-TGDA20 and have checked connections but I still get a message "Check tel Line" can u help
Here's what I have tried so far:
I have checked power and telephone lines connection several times
Here's my brand/make/model:
Panasonic KXTGDA 20
Hello and welcome to ExpertHelp.com! My name is Byron and I will do my best to help you. Please sit tight while I prepare my next response.
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Hi Joyce,
This type of problem requires you to check if the base or the phone line has a problem.
I prefer to use an old corded phone for testing and a new cable Unplug your phone base from the jack and check for dial tone when you plug in your test phone.
If you get a dial tone on the test phone, try the new cable with your cordless phone. If you still get that message, then the phone has failed. If it is under warranty, contact the manufacturer for repairs. If it is out of warranty, then determine if it is worth fixing or replacing.
If you do not have a dial tone, take your test phone to another jack on the phone line. Check if there is a dial tone at that point. If there is a dial tone, the problem is at the first jack or the phone line to the jack.
If you still do not have a dial tone at the second jack, call the phone company and have them test the line and repair.
Thanks,
Byron
Let me know if it works.
Byron
If these steps helped you resolve your issue, please don't forget to click on the Problem Solve button right below my first response.
Regards,
Byron
If these steps helped you resolve your issue, please don't forget to click on the Problem Solve button right below my first response.
Regards,
Byron
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Byron Narciso
Panasonic Expert
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