h98 keeps coming up even after unplugging it and plugging it back in. Here's what I have tried so far: turning off the breaker and turning it back...

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Customer

h98 keeps coming up even after unplugging it and plugging it back in.

Here's what I have tried so far:
turning off the breaker and turning it back on. The microwave is built in.

Here's my brand/make/model:
Inverter Genius sensor 1250 w

Last updated
Byron Narciso
Panasonic Expert

Hello and welcome to ExpertHelp.com! My name is Byron and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Panasonic nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I might need to request additional information from you to better understand how to help you. Please read my replies and respond to them as soon as you can so we can have this solved in no time. Hang tight while I prepare my next message.

Posted
Byron Narciso
Panasonic Expert

Hi Lee,

If it is displaying error H98, this generally means that the inverter or the power supply is not functioning correctly with part number: Z606YM300BP.

If the microwave still in manufacturers warranty you need to contact the manufacturer to see about obtaining warranty service locally.

If its already outside the warranty period. You need to get the part number I gave and have it installed by an authorized repairman.

Thanks,
Byron

Posted
Byron Narciso
Panasonic Expert

alt text

PART NUMBER : Z606YM300BP

Posted
Customer

Where do I get the part?

Posted
Byron Narciso
Panasonic Expert

Hi Lee,

I've found one on ebay here's the link you can click

http://www.ebay.com/itm/Panasonic-Z606YM300BP-M3FFZZ000BP-Microwave-Inverter-PCB-Circuit-Board-/ ***-***-**** 76

Also you try to check the availability of the part or order it from Panasonic at

https://panasonic.encompass.com/staticpages/ContactUs

and click on chat or customer service

Thanks,
Byron

Posted

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