The power light is off and the machine will not eject the DVD and Video in there. I have unplugged and re-connected. The code on the unit is now F60.

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Customer

The power light is off and the machine will not eject the DVD and Video in there. I have unplugged and re-connected. The code on the unit is now F60.

Last updated
Rofel Lantican
Technician

Hi,

Thank you for contacting us. My name is Rofel and I am here to help you resolve your issues. I need a few minutes to prepare my customized answer. I will be right back. Appreciate your patience.

Posted
Rofel Lantican
Technician

Thanks for waiting. F60 is a general error code usually related to a failure on the video processing board.

You can recognize this board as the small board with the onboard HDMI port in the model, and has the mini cables connecting to it. It floats above the rest of the boards in the middle back of the machine.

You can also try the steps below and check if this will eliminate the error.

  • Unplugged the unit for a minute then plugged it back in.
  • When the ooooo display started I held down the power button for at least 10 seconds. This put the unit in standby mode
  • From standby mode check if you will be able to start normally using the power button.

Full Reset

  • With the unit powered off, press and hold the Stop and Channel Up buttons while powering on the main unit at the same time for about 5 seconds.

Please let me know what happen.

Posted
Rofel Lantican
Technician

Hi,

Any update?

Thanks

Posted

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