connectivity issue with Quicken and Bank of American

Thank you for waiting.  I apologize I won't be able to offer you the most helpful answer on this issue. I have escalated your question so that it will be taken care of another expert who can assist on Quicken. We appreciate your patience. You will be notified via email when a new Expert contacts you for continued support for your issue.

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Dear James, It was a pleasure helping you with your Tech / Quicken issue today. Here is a summary of the resolution.
Issue identified : Cannot download transactions
Solution Implemented : Assisted Customer in Reinitiating bank transactions through Direct Connect

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