I have a double highlighted tab above my keyboard that I cannot delete . What may I do .

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Hi Brian,

Thanks for waiting. Im here to help. May I know what device are you referring to on this question?

We will be using a computer in order to do this. Please let me know when you are ready so I can help you fix the issue. 

May I know what device are you referring to on this question?

Thanks for your response. May I know what device are you referring to on this question?

Are you there Brian?

Brian,

Thanks for your response. Is there a number I can call you so I can help you on this issue?

 Dear Brain, It was a pleasure helping you with your Apple issue today. Here is a summary of the resolution.
Issue identified : Predictive text showing on his keyboard
Solution Implemented : Called the customer / Remotely accessed the computer / Provided the steps on how to remove the predictive text on settings /  Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .