How to reset the ice maker in Samsung French Door Refrigerators

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Customer

How to reset the ice maker in Samsung French Door Refrigerators

Last updated
Elixir Cada
Appliance Repairman

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with **SAMSUNG** nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Appliance Repairman

Hi Dorothy,

May I know the exact model of your samsung refrigerator?

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

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Customer

RF217ACRS

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Customer

It made ice once, but then didn't stop. I finally stopped it, but now it won't start again.

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Customer

I follow all the instructions on the Instruction sheet.  No response.

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Elixir Cada
Appliance Repairman

Thank you for the information. Here's the steps for you to reset the icemaker.

 

Let me know if you have further questions.

Posted
Elixir Cada
Appliance Repairman

Do you have further questions, Dorothy?

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Elixir Cada
Appliance Repairman

Any more questions dorothy? 

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Elixir Cada
Appliance Repairman

Here's for the type 2 Ice maker. 

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Elixir Cada
Appliance Repairman

Please get back to me when you are done with the reset. 

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Customer

I am going to try your instructions now and I'll let you know.  How do I know when thr refrigerator was made?  I boought it 5 years ago.

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Elixir Cada
Appliance Repairman

Are you done resetting the Ice maker? 

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Customer

Is the rubber button  SOFT LOOP like piece aor a hard angle like piece ?

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Elixir Cada
Appliance Repairman

Its a soft rectangular shaped rubber button. You need to press and hold it down. If your refrigerator is 2010 and up model, then you will hear a chime. If the refrigerator is 2009 model below the just press the button for straight 10 secs and that should do the reset. 

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Customer

OK  I will try that now

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Elixir Cada
Appliance Repairman

Ok.. I will wait here.

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Customer

I pressed it down for 10 sec,  No chime or motor movement

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Elixir Cada
Appliance Repairman

Thats alright. If the refrigerator is 2009 model below then you wont hear any chime when you perform the reset. You'll have to wait now for 24 hours to complete the reset and it should start producing ice after 24 hours. 

Any more questions?

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Customer

thanks a lot.  Hope it works.  If not I'll be back.

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Elixir Cada
Appliance Repairman

Hi Dorothy,

I am makig a follow up on this. I called you on your phone but you hanged up on me.

Is the problem already solved?

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