I have tried various password possibilities but to no avail. How can you help me?

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Thank you for contacting ExpertHelp LLC. My name is Abe, and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Please provide me with the exact model of the device?

Thank you for waiting.

You can always reset/retrieve your kindle password by clicking the link below. Just enter the email you used in registering your kindle to amazon then amazon will email you the link where you can reset the password.

Kindle Password Reset Link.

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Password Issues (Kindle Password)

NOTE: This steps are for Kindle models if you have a different model please let me know.

If you forget your password: To show a password hint, select the Password text box and press the 5-way controller down button. If you still cannot recall your password, you can reset your Kindle by entering resetmykindle (all lowercase) into the password field. Resetting your password will delete all content on your Kindle and you'll need to re-register your Kindle from the Settings screen before downloading items from Your Kindle Library on Amazon.com.

I hope the information given helps. If the answer to your question was informative and helpful, please show your appreciation for my efforts by clicking the green Accept Answer button right below my first response. Thank you.

Another option to reset the password is to Slide and release the power switch on the top of Kindle to turn on the device or exit sleep mode.
Enter "resetmykindle" in the password field and press the enter key on the key pad. Wait several minutes while your Kindle restarts.

If i was able to provide you information on how to fix/resolve/identify the problem, I request to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.

Hi Customer,

Were you able to read my post/comment? Please let me know if you need more help.

Hi again, just doing a follow up regarding your question, has the password issue been resolved already? I hope everything up and running again.

NOTE: Please show your appreciation for my efforts by clicking the green Accept Answer button right below my first response just below your question above. Thank you for getting in touch with us..

Hi. Sorry for the late reply.

You will find the model of the kindle on the box or by going to settings>more>device.

Common models are Kindle Fire, Kindle Fire HD, Kindle touch etc. Please click the link below and tell me what model of kindle that you are using.

Kindle Models

Here are some common Kindle models. You can compare your Kindle to the picture to know which one is yours. By the way, have you been able to reset the password already? I hope you have and please let us know.

Just in case you havent resolved the password issue:

1. Go to this link Troubleshooting Your Kindle
2. Select your Model on the page on which the link above directs you.
3. Select Kindle Password Issues under the Troubleshooting list after selecting the model
4. You will be directed to the solution.

Please dont forget to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response just below your question above. Thank you for getting in touch with us