An outside company (LearnEase.co.uk) scammed our windows xp system. Microsoft has restored it for us but after the scam was completed I was unable to access my facebook account? Can it be recovered?
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An outside company (LearnEase.co.uk) scammed our windows xp system. Microsoft has restored it for us but after the scam was completed I was unable to access my facebook account? Can it be recovered?
Thank you for contacting ExpertHelp LLC. My name is Abe, and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.
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Thank you for waiting and sorry for the delay. Facebook have quite the draconian usage policy and at any point in time you might find yourself the proud owner of a disabled Facebook account. There are ways to reactivate your account without having to re-create a different one. The most easiest ways are provided below:
If you believe your account was disabled by mistake, all you need to do is send an email to d**d@facebook.com inquiring about the reason that they disabled your account for (usually it’s a hater reporting your profile to be in violation of the EULA of Facebook) and explain your willingness to remove the violating content and if it was just a “clerical error” to reactivate your account.
Other accounts to “CC” in your email:
That usually does the job of getting your account back within a period of 2-5 days, depending on whether you actually had a violation or not.
Most common reasons for Account disabling:
NOTE: If they didn't reply to your emails you can try some of the other addresses:
Or you can go to their new updated form at the link provided below
and submit and appeal. Persistence is the only tool you have at your disposal and this will get your account back.
Please click on the link below to fill out the information needed and enter the following information so Facebook investigate and resolve the issue as soon as possible.
LINK: My Personal Account was Disabled
I hope the information given helps. If the answer to your question was informative and helpful, please do not forget to show your appreciation for my efforts by clicking the green Accept Answer button right below my first response above. Thank you so much for getting in touch with us.
have you been able to find a solution?
The solution for the Facebook issue has been posted above. Thank you.
Byron Narciso
Technician
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