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Customer

also: tape cassette will not eject.

Last updated
Rofel Lantican
Technician

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

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Posted
Rofel Lantican
Technician

Hi,

Can you please provide a brief description of your issue for me to check and provide you the steps/information on how to fix this?

Thanks

Posted
Customer

still awaiting an answe to camcorder issue.

Posted
Rofel Lantican
Technician

Hi,

May I know the exact issue that is happening to your camcorder aside from the tape cassette will not eject?

Thanks

Posted
Rofel Lantican
Technician

Hi,

If you are getting a message PRESS THE RESET BUTTON on your camcorder and the tape will not eject. This error indicates a cassette mechanism malfunction.

Please follow the steps below.

  • Open the cassette housing and nock GENTLY with your finger tip
    on the cassette cabinet (particularly on the position marked "push") until the cassette is released.
  • Push on the right place (marked "push") to close and then close the
    cassette housing
  • Operate the cassette (play, fast forward/backward).
    Repeat the above steps several times until the problem is gone.

Please let me know if this helps. If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Posted

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