unauthorised billing to my card

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Xbox question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Xbox question answered.

Get An Answer

3. Get An Answer

Connect with your Xbox tech via online chat or telephone call.

Answer

Customer

unauthorised billing to my card

Last updated
Rofel Lantican
Xbox Tech

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted
Customer

all Microsoft charges except 1 game for 64.69 are all unauthorized charges and I want them removed.

Posted
Rofel Lantican
Xbox Tech

Hi,

Thanks for waiting. If there are unauthorized charges on your Xbox account you need to contact Microsoft Xbox support so they can check the account and dispute the charges.

Please call 1- ***-***-**** or 1-800-4MY-XBOX

Please have the information ready:

  • Your Microsoft account associated with your gamertag
  • An alternate email that needs to be different than the one associated with your Microsoft account
  • Your Console ID and serial number

Please let me know if this helps.

Posted
Customer

they told me to come here because the wait was over 30 min.

Posted
Rofel Lantican
Xbox Tech

Thanks for your response. We are ExpertHelp LLC is an independent provider of professional support services for 3rd party products and services.

You need to contact Xbox Support number directly yo help you dispute the charges. Please refer to the information below.

alt text

Please take note that you need to answer your security question over the phone.

If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Posted
Rofel Lantican
Xbox Tech

Hi,

Were you able to read my previous post/comment?

If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Thanks

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Xbox Questions...

Ask Your Xbox Question & Get An Answer Now!