Bought xbox for my kids last christmas, just stopped working. its connected to the tv but the tv shows no indication that the xbox is connected. WHY ?

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Hi. XBOX is using 4 types of connection. May i know what type of connection you are using to connect your xbox to your TV?

Xbox 360 hdmi cable

Xbox 360 Component HD AV Cable

Xbox 360 VGA HD AV Cable

Xbox 360 Composite AV Cable

Alright. Thank you for the information.

Make sure that the Xbox console and the lights are green (not red lights). Make sure that cables at the back of your XBox and TV are tight and intact. Grab the remote control of your TV and change the input that you are using. For some TV the button is source button. Press source button and select AV. That should switch you tv to use AV composite cable connection and you should have the xbox dashboard infront of you.

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Lets try to reset the Xbox. Turn off the unit and unplug the adapter from the wall. Press and hold down power button fro 15 secs then plug in the adapter back to the wall. Turn on the console and see if you have video now. If possible, try to replace the cable that you are using just to make sure. AV cable usually last 2-3 years only.

on the console.

How old is the xbox? Try the video reset procedure below:

-First of all you must remove all disc from your console.
-Tested with a single gamepad.
-Turn off your device.
-The turn it on using your gampad.Press and hold the Guide button until it turns on.
-While the device is booting, press and hold the Y button + right -trigger. The Xbox 360 logo will appears (keep the button pressed)
-The device will restart and you'll get the Xbox 360 logo again.
-The display settings are now reset to the defaults

If this will not work then try a different cable. HDMI cable preferred.

Let me know the result.

Do you have a different TV set? Try to plugin the xbox to a different TV set then see if you are getting the same thing.

Let me know the result.

Do you have a different TV set? Try to plugin the xbox to a different TV set then see if you are getting the same thing.

Let me know the result.

If that we be the case then the problem is the unit already. This is a common problem with Xbox that is overheating. The actual chip that is overheating here is the scaler chip or the display chip. Normally, letting the xbox cool down for 20-30 mins should fixed the problem and you will be able to use the console again.

If the video will not go back then the problem is already the chip which is already fried out. Repair will be the next step for this problem.

Although we do our best to provide you as many different options as possible, sometimes a problem may only present one possible solution.
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response.

You need to contact XBOX support and arrange for repair or replacement since the unit is brand new and its still in-warranty. Here's the Xbox support number 1-800-4MY-XBOX (1- ***-***-**** ).

If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response.

Hi customer,

Were you able to read my last post/comment? Do you have further questions?

If the solution provided you information on how to fix/resolved the problem, or at least gave you options on how to resolved the issue, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response.