my game system sometimes doesn't want to get wifi

Hi,

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Hi,

I would like to know the exact model of your game system for me to provide your the steps on how to connect it to Wi-Fi.

Thanks

Hi,

If it is not allowing you to connect wirelessly please reboot your router by turning it off for 10-15 seconds to refresh the connection. Try to connect your console to your wireless network.

Please let me know if this helps. If I were able to assist you identify the issue and provide information on how to resolve this, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.

Hi,

Can your console detect the wireless signal of your router? Did you also experience this issue on your other wireless device?

Thanks

Hi,

Just a follow up. Please run a Test Xbox LIVE Connection to determine the cause of the issue.

If possible to connect the xbox using ethernet cable to check if the issue is only happening on Wifi

Thanks