My Sony Bravia KDL-52XBR6 does not turn on at all when I push the power button, no logo light, nothing. Once before I opened it up and unplugged...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your Sony question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your Sony question answered.

Get An Answer

3. Get An Answer

Connect with your Sony Expert via online chat or telephone call.

Answer

Customer

My Sony Bravia KDL-52XBR6 does not turn on at all when I push the power button, no logo light, nothing. Once before I opened it up and unplugged all of the wires (over 2 yrs. ago) it has worked fine till now but last time the logo light and backlight was working. I have checked the only fuse that I found and it has continuity.

Last updated
Elixir Cada
Sony Expert

Thank you for contacting ExpertHelp LLC. My name is Elix and I am here to help you. Please wait while I prepare my answer for you. I might need to ask you additional information so I could provide you the steps that will resolve this issue. Appreciate your patience.

You can initiate a chat to me by accessing the chat box at the lower right corner of this page or by sending me a message by clicking the blue reply button on this page.

Posted
Elixir Cada
Sony Expert

Hi Bill,

Please try to reset the tv first. Unplug the power cord from the wall then press and hold down the power button for 20 secs. Wait for 10 secs then plugin the power cord back to the wall then power on the tv.

Let me know if this helps.

Posted
Customer

I am ready any time.

Posted
Elixir Cada
Sony Expert

Hi Bill,

Please try to reset the tv first. Unplug the power cord from the wall then press and hold down the power button for 20 secs. Wait for 10 secs then plugin the power cord back to the wall then power on the tv.

Let me know if this helps.

Posted
Customer

It did not help

Posted
Elixir Cada
Sony Expert

Did you see any RED LED light standby indicator on the tv?

Posted
Elixir Cada
Sony Expert

CHAT NOTES:
-advised cx to perform reset on the tv. no go
-cx said theres no standby light and hes hearing clicking sound
-advised cx that the problem is the power supply board that needs to be replaced.
-provided cx link where to order power supply board.
-customer agreed
CHAT ENDED

Posted
Elixir Cada
Sony Expert

Hi Bill,

If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More Sony Questions...

Ask Your Sony Question & Get An Answer Now!