I bought sony DSC-H9, since then I got a new computer with windows 10 operating system. Do you have a newer software package?

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Customer

I bought sony DSC-H9, since then I got a new computer with windows 10 operating system. Do you have a newer software package?

Last updated
Elixir Cada
Sony Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

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Last updated
Elixir Cada
Sony Expert

Hi Alex,

Are you trying to connect the Sony Camera to your new computer?

You can send me a reply by entering your message in the box at the top then hit the send response button to send.

Posted
Customer

I want the programs that came with the DSC-H9 camera when Windows 98 was out.

Posted
Elixir Cada
Sony Expert

Do you know the exact name of the program that you are using? 

Posted
Elixir Cada
Sony Expert

Was that Playmemories home? 

Posted
Customer

I should add, I want the same type of programing, but for my windows 10.

Posted
Elixir Cada
Sony Expert

https://download.teamviewer.com/download/TeamViewer_Setup.exe

 

Posted
Elixir Cada
Sony Expert

https://fastsupport.gotoassist.com/649382086

 

Posted
Elixir Cada
Sony Expert

https://fastsupport.gotoassist.com/649382086

 

Posted
Elixir Cada
Sony Expert

Dear Alex, It was a pleasure helping you with your Sony issue today. Here is a summary of the resolution.
Issue identified : cx is looking for the software for his camera
Solution Implemented : called cx and remote the computer. Installed the camera software on his computer (playmemories home). No other issues. Problem solved.
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

 

Posted
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