Sony KD43XF7596 - recording - whilst recording am unable to view another station ie record bbc unable to view itv. - is there an answer to this...

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It depends on how many channels you can watch/record at a one time. Different providers/plans have a different number of channels/shows that you can watch at one that include recording. Please check with your cable company and see if you have the plan enabled on your account.  Usually, you must have the basic plan with a dvr cable box to record one show and watch another.

Who is your cable service provider?

The dvr records the shows and not the tv itself.

 I tried to call you today regarding your question.  Please let me know if the issue was resolved.

Yes sir thank you very much have a wonderful day