Locked out of Kindle home page.
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Locked out of Kindle home page.
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Hi Susanne,
May I know the exact model of your kindle? Are you referring to the screen lock password?
I'll wait for your response.
Thank you for the accept. But I wish to ensure we work together to have your issue resolved. Please read my previous message to you, and respond to it by using the blue 'Comment' button from right below your original question on this page.
7 inchkindle hd yes screen lock password. i hope to avoid de-registering
CHAT NOTES:
-cx forgot the kindle screen lock passcode
-provided cx on how to restore the kindle to factory
-cx was able to follow the instructions and kindle is working now
PROBLEM SOLVED
ANSWER ACCPTED
CASE CLOSED
Hi Susanne,
If I were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button below my first response at the top of this page.
Byron Narciso
Technician
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