My HTC phone suddenly seems to have lost all the calendar information stored in it : how do I get it back????? Here's what I have tried so...

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Customer

My HTC phone suddenly seems to have lost all the calendar information stored in it : how do I get it back?????

Here's what I have tried so far:
turned it on and off but no recall

Here's my brand/make/model:
6 month old 4G HTC cannot read model no.

Last updated
Ramy De Jesus
HTC Technician

Hello and welcome to ExpertHelp LLC. My name is Ramy and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Last updated
Ramy De Jesus
HTC Technician

Expert notes:

  • Call customer.
  • Advise customer we will post the steps on this page.
  • Customer will wait for the steps.
  • Call ended.

Please follow the steps provided below:

  1. Touch Apps.
  2. Touch Settings.
  3. Scroll to and touch Account & sync.
  4. Touch Menu.
  5. Touch Sync All.
  6. Calendar will be updated.

Tell me if this works.

Posted
Ramy De Jesus
HTC Technician

Hi Eric,

I am calling you but your not answering. I just want to know if the steps provided you works or you want assistance over the phone on how to do it. I will be waiting for your response.

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
HTC Technician

Expert notes:

  • Call customer.
  • Assist customer over the phone.
  • Check the settings and save it.
  • Check the calendars.
  • It is working now.
  • Issue resolved.
  • Case closed.
  • Call ended.
  • Customer provide a tip.
Posted

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