"Go to one of your other devices signed in to iCloud to approve this iPad" That's the message I get when I try to approve my new iPad,but I gave my iphone to my daughter and my Mac is not with me what can I do?
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"Go to one of your other devices signed in to iCloud to approve this iPad" That's the message I get when I try to approve my new iPad,but I gave my iphone to my daughter and my Mac is not with me what can I do?
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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So I payed 57$ to get to wat I new already!!!!!!!!!!!!!!
You don't understand I'm 300 miles away from my Mac and my daughter has my iPhone and she doesn't live with me I don't have any other devices to sign in and I want to use my new iPad just now
You have my email and my card it should be enough
I can use the sim which I was using with the iPhone with me it is the registed phone number
Hi Mirela,
Please give me few minutes and I will call you number.
In the mean while, Is there a way you can call your daughter's phone and ask if it gave her a request message for approval?
Expert Notes:
iPad needs a passcode
Customer does not have a computer to perform a reset.
Suggested to have the ipad reset from an Apple Store,
Will call customer in 2 days to confirm
Hi Mirela,
Tried calling your number but got to your voicemail.
Were you able to have the iPad reset?
Thanks
Ferdinand
Hi Mirela,
Tried calling your number but got to your voicemail.
I left you a message there.
Were you able to have the iPad reset?
Thanks
Ferdinand
I've reset my ipad finaly. All good
Thanks
Mirela
Dear Mirela, It was a pleasure helping you with your iPad issue today. Here is a summary of the resolution.
Issue identified : iCloud locked
Solution Implemented : Forgot Password
No computer to run itunes
Had customer to Reset through apple store.
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
Byron Narciso
Apple Certified Tech
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