My Nuvi 2797LMT will not update after using Garmin Express

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Customer

My Nuvi 2797LMT will not update after using Garmin Express

Last updated
Abe Pastor
Garmin Tech

Hello and welcome to ExpertHelp.com! My name is Abe Pastor and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Garmin nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Abe Pastor
Garmin Tech

Hello Scott,

Have you tried uninstalling garmin express? Please try to uninstall the program and downloading and installing it again. Issues like these usually gets fixed by reinstalling the software.

You can download the software from this link: http://software.garmin.com/en-GB/express.html

Please let me know if you need help with the installation so i can assist you remotely. I will be waiting for your response. Thanks

Posted
Customer

I removed Garmin Express and reinstalled. After reinstalling the application said I was up to date on my maps.

Posted
Abe Pastor
Garmin Tech

Thank you for replying Scott. After reinstalling and getting the message on your Garmin that the maps where up to date, was update on your NUVI 2797LMT already successful this time and has the problem been fixed?

Please let me know if you are already satisfied with the answer or have additional questions by replying to this message. I will be waiting for your response. Thanks.

Posted

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