Several times I have had a "clunk" upon downshift of 8 speed auto Amarok in top end of transmission - about 100km/h (generally from 8...

How It Works

Get an answer in three easy steps. Here's how it works...

Ask Your Question

1. Ask Your Question

Enter your VW question at the top of this page and click Get An Answer.

Pick Your Priority

2. Pick Your Priority

Tell us how quickly you want your VW question answered.

Get An Answer

3. Get An Answer

Connect with your VW mechanic via online chat or telephone call.

Answer

Customer

Several times I have had a "clunk" upon downshift of 8 speed auto Amarok in top end of transmission - about 100km/h (generally from 8 down to 7) but it feels like it changes 2 gears at a time. I will take it to dealer this week - has now happened 3 times over about 6 months.

Last updated
Relly De Jesus
VW Mechanic

Hello and welcome to ExpertHelp.com! My name is Relly De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with VW nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Relly De Jesus
VW Mechanic

Hi Kevin

How are you doing? May I ask when was the last transmission fluid replacement? Transmission fluid replacement can smoothen the shifting and can resolve the issue. If the fluid is good, I am suspecting a failing or worn out torque converter or clutch plates that controls the shifting of the transmission. Let's just hope that it's not something major like the gears in the transmission to cut the expense. Hope this helps and please let me know if there's anything else I can add or help you with. I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
VW Mechanic

Hi Kevin

How are you doing? This is a follow up regarding my assistance. Is there anything else I can add or help you with? Let me know if it's been helpful and please keep me posted on the progress. I'll be waiting for your response.

Thank you

Relly

Posted
Relly De Jesus
VW Mechanic

Hi Kevin

How are you doing? This is a follow up regarding my assistance. Is there anything else I can add or help you with? Let me know if it's been helpful and please keep me posted on the progress. I'll be waiting for your response.

Thank you

Relly

Posted
Customer

I have bben to local dealership and they claim that past instances have been corrected by downloading update od transmission software. Will get them to do this and let you know the outcome.

Kevin

 

Posted
Relly De Jesus
VW Mechanic

Hi Kevin

Good to hear back from you. Let's just hope that an update on the transmission control module does the trick. If not, please have them inspect what I stated before. I'll be standing by for the result Kevin and you have a good day.

Thank you

Relly

Posted
Relly De Jesus
VW Mechanic

Hello Kevin

How are you doing? Hope everything is well. Any update on the VW? I'll be standing by for your response.

Thank you

Relly

Posted
Relly De Jesus
VW Mechanic

Hi Kevin, I am signing off for now, and will be back online at 10am CST to offer you continued support. I look forward to continuing our discussion and help you reach the most accurate and helpful answer at the earliest.

Thank you

Relly

Posted

quoteTestimonialsquote

About ExpertHelp

ExpertHelp is changing the way you connect with service professionals.

Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.

ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!

More VW Questions...

Ask Your VW Question & Get An Answer Now!