I lost my last kindle and would like to know if and how I can upload all of the books I had on my last kindle onto my new one. Thanks, Cheryl Szocs

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Customer

I lost my last kindle and would like to know if and how I can upload all of the books I had on my last kindle onto my new one. Thanks, Cheryl Szocs

Last updated
Ramy De Jesus
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Kindle Expert

Hi Cheryl! Thank you for choosing ExpertHelp.com. Please follow the steps provided below on how to re download the ebooks to your new kindle.

  1. First head to Amazon.com/Kindle and click the Sign In link to log into your account.

sshot-2011-01-29-[16-07-22]

2. Then enter in your email address and password to sign into your Amazon account.

sshot-2011-01-29-[16-08-54]

3. On the right side of the Amazon page click on Your Account.

sshot-2011-01-29-[16-49-56]

4. On the Your Account page scroll down a bit and on the right side you’ll see Kindle Help…in that section under Kindle Community click on Manage Your Kindle.

sshot-2011-01-29-[16-51-14]

5. On the Manage Your Kindle page, scroll down to the Your Orders section and select the eBook(s) you need to download again.

sshot-2011-01-29-[16-52-22]

6. Then on the right side of that section select the device you want it to be sent.

sshot-2011-01-29-[16-53-05]

7. After you’ve selected the device you want the eBook sent to, click on the GO button…it just takes a couple seconds to send to your device.

sshot-2011-01-29-[16-53-37]

8. Then on the device you selected, launch the Kindle software is it isn’t already and you’ll see the eBook is downloading.

sshot-2011-01-29-[17-09-41]

9. After the download is complete just click on the eBook icon and enjoy reading your book!
sshot-2011-01-29-[17-10-06]

Posted
Ramy De Jesus
Kindle Expert

Please advise me if the steps I just provided you resolve your issue. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Kindle Expert

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST. 

Posted
Ramy De Jesus
Kindle Expert

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

Posted
Ramy De Jesus
Kindle Expert

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

Posted
Customer

Could you please just email and answer - I'm not always available.

Thanks, Cheryl

Posted
Ramy De Jesus
Kindle Expert

Hi Cheryl,

We will email the steps to you. And just in case you will not receive it here are the steps again.

  1. First head to Amazon.com/Kindle and click the Sign In link to log into your account.

sshot-2011-01-29-[16-07-22]

2. Then enter in your email address and password to sign into your Amazon account.

sshot-2011-01-29-[16-08-54]

3. On the right side of the Amazon page click on Your Account.

sshot-2011-01-29-[16-49-56]

4. On the Your Account page scroll down a bit and on the right side you’ll see Kindle Help…in that section under Kindle Community click on Manage Your Kindle.

sshot-2011-01-29-[16-51-14]

5. On the Manage Your Kindle page, scroll down to the Your Orders section and select the eBook(s) you need to download again.

sshot-2011-01-29-[16-52-22]

6. Then on the right side of that section select the device you want it to be sent.

sshot-2011-01-29-[16-53-05]

7. After you’ve selected the device you want the eBook sent to, click on the GO button…it just takes a couple seconds to send to your device.

sshot-2011-01-29-[16-53-37]

8. Then on the device you selected, launch the Kindle software is it isn’t already and you’ll see the eBook is downloading.

sshot-2011-01-29-[17-09-41]

9. After the download is complete just click on the eBook icon and enjoy reading your book!
sshot-2011-01-29-[17-10-06]

You can save this or print this also. Please advise me if this helps. I will be standing by.

Posted
Ramy De Jesus
Kindle Expert

Hi,

I just want to follow up if your issue is already resolve or you still need further assistance. I will leave this page open and will wait for your response.

 

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Kindle Expert

Hi,

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

 

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Kindle Expert

Hi,

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

 

Regards,

Ramy De Jesus

Posted

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