There is a marketing page associated with my Facebook page that I want removed. How do I do it?

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Customer

There is a marketing page associated with my Facebook page that I want removed. How do I do it?

Last updated
Ferdinand Aquino
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Facebook Expert

Hi Denise,

THank you for waiting!

Can you tell me what device are you using to open your facebook page?

Computer , Phone or Tablet?

Posted
Ferdinand Aquino
Facebook Expert

Expert Notes:

Call customer / Remote Access

The business page was an old page created and is not linked to her personal page

But the page was created using her old email address and her information in it.

There was no was to get in to the business page to deactivate from the inside.

Customer cannot remember what was the password and reset password was not an option for the page

Navigate through the page and requested a page closure through facebook.

Will call customer in a week once the page has been taken down.

Posted
Ferdinand Aquino
Facebook Expert

Expert Notes:

Call customer and no answer / Left viocemail

Sent another Request for Facebook to have the business 

https://www.facebook.com/pg/alternativewellnessgroup/about/?ref=page_internal

Taken down

Still no resopnse from Facebook but incomplete information.

Will call customer again tomorrow.

Posted
Ferdinand Aquino
Facebook Expert

Expert Notes:

Call customer and no answer / Left viocemail

Sent another Request for Facebook to have the business 

https://www.facebook.com/pg/alternativewellnessgroup/about/?ref=page_internal

Taken down

Still getting no response from facebook

Will call customer again tomorrow.

Posted
Ferdinand Aquino
Facebook Expert

Hi Denise,

We've been trying to reach your phone number but we kept getting voicemail.

The page is still up and Facebook will net le us remove the account from the outside.

You may need to remember the account log ing for that beusiness page or Keep on reporting the account until it will be noticed and taken down.

i'll be waiting for your reply and will try to call you again

hope to talk to you soon.

Thanks!

I'll be offline at 9:00PM EST and will be back tomorrow at 10AM EST

Leave me a message here in case we dont catch up with each other.

Thanks

Ferdinand

Posted

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