Is there a Netflex operating guide?

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Dear Frank, It was a pleasure helping you with your Netflix issue today. Here is a summary of the resolution.

Issue identified : Customer needs assistance to connect his Bluray Player to Netflix

Solution Implemented : Called the customer / Remotely accessed the computer / We discovered that the player is not connected to the network / Accessed the router page using his computer to verify the information of his Wi-Fi / Assisted the customer to connect the player to his Wi-Fi / Advised customer that Netflix required an internet connection to work  / Issue Resolved / Answer Accepted

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