How do I use netflix on my home TV?

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hi Daniel,

Thanks for waiting. Im here to help. May I know the exact model of your TV? Is it a smart TV?

Hi Daniel,

Thanks for your response. Please check the the sticker at the back of your TV for the model number. Do you have a Netflix App on your TV or you are connecting a Bluray, Roku, Apple TV, Gaming Console, etc to access Netflix?

Thanks for your response. Do you have a Netflix App on your TV?

Dear Daniel , It was a pleasure helping you with your Netflix issue today. Here is a summary of the resolution.

Issue identified : Customer wants to get netflix on his TV

Solution Implemented : Called the customer / Customer is using an LCD TV / Explained to the customer that his TV needs a 3rd party device like bluray, media player, etc that has Netflix App installed  because it is not a smartv / Advised customer that he can still use the TV as his monitor on the computer if he want to watch netflix / Customer understand / no other issues raised / Issue Resolved / Answer Accepted

If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Phone Support:

• Called the customer / Customer purchase Roku and it was working fine / Customer concern is he wants to check if we billed him twice / He said that he was billed for $90 twice and another $20 twice / Advised that I will inform our support to check if we are the one who billed him / Advised customer to check his bill to verify the name of the company that charge him with that amount / No other issues raised / Issue Resolved