my screen is frozen on a site that I was on
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my screen is frozen on a site that I was on
Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!
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Hi Ross,
Thank you for waiting!
when you try to bring it to your Home screen when you press the home button, does it bring you back atleast to your icons?
Hi Ross,
Are you still there?
I am trying to call your number but it keeps on going to voicemail.
When you try to bring it to your Home screen when you press the home button, does it bring you back atleast to your icons?
Dear Ross, It was a pleasure helping you with your iPad issue today. Here is a summary of the resolution.
Issue identified :
iPad screen is locked on Safari Page
Solution Implemented :
Call customer and assisted through Settings > Safari > clear history and Website Data
Tested Safari again and the locked screen is resolved
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Byron Narciso
Apple Certified Tech
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