Have tried to send video clips, but they all are received upside down, tried to lock the screen and video, once clip is sent...same problem,...

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Customer

Have tried to send video clips, but they all are received upside down, tried to lock the screen and video, once clip is sent...same problem, arrives upside down....photos are the same...

Posted
Mario Donevski
Apple Certified Tech

Hi, I am Mario and I will assist you.

Can you try to record your video with your iphone turned in the opposite direction as usual when you are filming? It may solve the problem.

I will be waiting for your reply. Thanks

Posted
Mario Donevski
Apple Certified Tech

Actually, the remedy is to: keep the iPhone "right-side up" when snapping photos or recording videos--meaning with the volume buttons pointed down. (I think that's how most users rolled before iOS 5 came along). You can still use the volume-up button as a shutter release, you'll just have to trigger it with your left thumb. (It's awkward, but doable.)

Get back to me.

Posted

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