During the setup with a new phone service, I ended up with two gmail addresses. sjmahuta@gmail.com which is the one I use and sjmahuta5@gmail.com...

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Customer

During the setup with a new phone service, I ended up with two gmail addresses. s**a@gmail.com which is the one I use and s**5@gmail.com which is not used, how can I delete the one I don't use as it shows up at inconvenient times when trying to install certain apps.

Last updated
Ferdinand Aquino
Gmail Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Last updated
Ferdinand Aquino
Gmail Expert

 Hi Steve,

THank you for waiting!

What is the model or what phone are you using where showing 2 Gmail addresses?

Posted
Ferdinand Aquino
Gmail Expert

Dear Steve, It was a pleasure helping you with your Gmail issue today. Here is a summary of the resolution.
Issue identified :

Accidentally signed in two gmail addresses 

Solution Implemented :

Call customer

Assisted in going to the phone's settings > Accounts > Google

Found two accounts, Click the one he wants removed and clicked the options button

Selected Remove Account

Tested going in to playstore

Now showing just one Gmail and is the correct one.

Issue resolved

If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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