When I open chrome on my macbook air two popups come up. How do I get rid of them. I can't move them to the trash. Some one suggested I may have a trogen horse
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When I open chrome on my macbook air two popups come up. How do I get rid of them. I can't move them to the trash. Some one suggested I may have a trogen horse
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Hi Walter,
Thank you for waiting!
Can you tell us what is the content of those pop ups?
Are they Advertisements?
Dear Walter, It was a pleasure helping you with your Chrome issue today. Here is a summary of the resolution.
Issue identified :
Chrome browser hijacked
Solution Implemented :
Call customer / Remote Access
Assisted in going to Settings > Extensions
Deleted all non chrome Extensions
Reset cache and browser history
Changed the saved Search engine to chrome
closed the Chrome app and reopen it
Issue resolved
If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**[email protected]) OR call us at ***-***-****
Byron Narciso
Chrome Tech
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