Enter your iPad question at the top of this page and click Get An Answer.
Tell us how quickly you want your iPad question answered.
Connect with your Apple Certified Tech via online chat or telephone call.
My iPad seems to be frozen. I cannot turn it off. I could not answer my last facetime because I could not slide to open. Help me, please.
Hi, my name is Abe. I am happy to assist you. I'm sorry your having trouble resolving the problem but dont worry, I will be providing some steps that will resolve this issue. Please give me a few minutes to prepare the answers. Thank you for your patience.
Important: By the way always refresh your browser every after 15-20 minutes. Since new comments that I post dont show up when your browser is idle.
iPads rarely freeze up. But occasional malfunctions or misbehaving apps can render your iPad catatonic. Here are three methods to get things going again. Try them in this order.
Force quit the app. Press and hold the Sleep/Wake button down until you see the red “power-off“ slider—but don’t slide this time. Instead, try pressing and holding the Home button for about six seconds, then release. This should end the offending app and take you back to the Home screen.
Restart the iPad. Press and hold the Sleep/Wake button until a red slider appears. Use the slider to turn the iPad off. Pause a few moments while your iPad shuts down, then hold the Sleep/Wake button until the Apple logo appears. When you see the Apple logo, release the Sleep/Wake button.
Reset the iPad. Press and hold both the Sleep/Wake button and the Home button until the screen goes blank. Be patient as the Apple logo appears and your iPad comes back to life.
Please let me know if this resolves the problem. I hope the information given helps. If the answer to your question was informative and helpful, please show your appreciation for my efforts by clicking the green Accept Answer button right below my first response. Thank you.
Apple Certified Tech
Whether you have a quick question while preparing your taxes, troubleshooting a computer problem, or need to hire an attorney, ExpertHelp is the most convenient and affordable way to connect with the right service professional to get the job done.
ExpertHelp has been in business since 2011, is an A+ Rated Better Business Bureau accredited member, and offers a 100% satisfaction guarantee on every question you ask!