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Customer

I have a skype question. are you there?

Posted
Rofel Lantican
Skype Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Microsoft nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Skype Tech

 Hi Alex,

Thanks for waiting. Im here to help. Can you please provide a brief description of your issue so I can assist you better?

Posted
Customer

I just installed skype on new laptop yesterday. Before I could see birthdays of others when I search for new contacts. Now I can't. I can only see birthdays of those who are already my contacts (of course, if they chose to display it). What could be the reason. Does it have to do with version

Posted
Customer

?

Posted
Rofel Lantican
Skype Tech

 Dear Alex, It was a pleasure helping you with your Skype issue today. Here is a summary of the resolution.


Issue identified : Customer wants to know why the birthday is not showing on the people that he searched on Skype


Solution Implemented : Called the customer / Remotely accessed the computer / Checked his Skype app / Explained to the customer that he will only see the birthday of the person in Skype if the person is on his friend list / Advised customer that he also need to consider the privacy settings of his friends on Skype if the information is set on Public or Private / Customer understand / no other issues raised / Issue Resolved / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

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