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Customer

I want to unsubscribe

Last updated
Rofel Lantican
Skype Tech

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Microsoft nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Skype Tech

Hi Pat,

Thanks for waiting. Im here to help. To verify your concern you want to cancel your subscription on Skype is that correct?

Posted
Customer

As soon as possible

Posted
Rofel Lantican
Skype Tech

Thanks for your response. May I know what device are you using to access Skype? Is it a computer or a mobile device?

Posted
Rofel Lantican
Skype Tech

Let me call you please dont close this chat window. 

Posted
Rofel Lantican
Skype Tech

 Dear Pat, It was a pleasure helping you with your Microsoft issue today. Here is a summary of the resolution.


Issue identified : Cancel Skype Subscription


Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to cancel her Skype Subscription (Login to Skype > Select the subscription > Cancel Subscription) / Successfully cancelled Canada and World subscription / No other issues raised / Issue Resolved / Answer Accepted


If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

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