my son George decided to take over my account....

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Customer

moved from 207 Bernstein ave. to 322 hawthorne st. my son George decided to take over my account after all my name Elizabeth Antoinette. I forgot my password my e-mail is A**3@outlook.com can you help us?

Last updated 11/17/2018

Ferdinand Aquino

Wifi Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Wifi Carriers nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted 11/15/2018

Ferdinand Aquino

Wifi Tech

Hi Elizabeth,

Thank you for waiting!

May I ask what device are you using to access your email?

Posted 11/15/2018

Ferdinand Aquino

Wifi Tech

Hi Elizabeth,

We have not received a response from you yet.

You may need to go to https://account.live.com/password/reset

Follow the promt that it will ask to request for a new password for your email address

Let me know if that is what you are looking for or if you need further assistance.

When your ready, please type your responses on this page and then click on the Blue Send Response button to post your response or you can call me at ***-***-**** . I will be standing by for your response.

Posted 11/15/2018

Ferdinand Aquino

Wifi Tech

Hi Elizabeth,

We have not received a response from you yet.

You may need to go to https://account.live.com/password/reset

Follow the promt that it will ask to request for a new password for your email address

Let me know if that is what you are looking for or if you need further assistance.

Posted 11/17/2018

Featured Wifi Tech

Byron Narciso
Wifi Tech

Byron has over 15 years of Technical Support Experience with expertise on Windows, Apple devices , Android, Virus Removal, Cloud Computing, Email Configuration, Smartphones, Facebook, Instagram, Kindle, Twitter,Dropbox, Linkedin, Printer configurations and Networking. He has worked for some of the top computer manufacturers in the world and has served as a Subject Matter Expert for Level 1 and 2 technicians providing assistance in resolving advance technical issues. Byron holds a degree in Electronics and Communications Engineering with a DSCE and CCNA certification.

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my son George decided to take over my account after all my name Elizabeth Antoinette. I forgot my password my e-mail is AntBee3@o******k.com can...

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