Hi, There is a pending name change request for my page and I can't change it. How can I solve it? It is already over 9 months.

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Customer

Hi,

There is a pending name change request for my page and I can't change it. How can I solve it? It is already over 9 months.

Last updated
Byron Narciso
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Customer

hi

I can talk with you now. 

Posted
Customer

My facebook page name is Naing Win Aung - Professional Business Coach & Facilitator. I want to change it to Naing Win Aung - Business & Executive Coach (But it is under pending since 9 months ago)

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Byron Narciso
Facebook Expert

Hi Naing

Is that your first time to request to change the name of your Facebook page? 

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Customer

No. I changed for a few times before. And I didnt know this kind of problem can be happened. Do you know this name is not my given name but I can't choose and I can't change.

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Byron Narciso
Facebook Expert

OK. Have you tried reporting it to the Facebook Support team for the last 9 months of waiting? 

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Customer

Yes, I have reported so many times. They replied like thank you for your patience ... ....

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Byron Narciso
Facebook Expert

Is it via email or under the suport inbox inside the Facebook page? 

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Customer

I saw one service that said they can change any page name but I don't want to give admin for my page. I am afraid to loss my page. 

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Customer

Support in box

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Byron Narciso
Facebook Expert

How many admins do you have right now for your  business page? 

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Customer

I am only two admins and other editors 

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Customer

I searched on google and find the ways and already burnt out.

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Byron Narciso
Facebook Expert

OK. do you mind if we initiate the remote support for me to check? 

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Customer

yes

 

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Customer

it is ok

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Byron Narciso
Facebook Expert

Alright. Are you running windows or mac as of the moment? 

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Customer

Mac 

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Customer

Hi I did it

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Customer

How can i contact with you for follow up questions

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Byron Narciso
Facebook Expert

Issue identified :  Pending change name request 
Solution Implemented :  remote support | assist on how to report the problem  to the fb business team  via call and email| assist on how to schedule a call| and how to access the email support | accepted answer  
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****

Posted

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