I am locked out of my gmail account M******97@gmail.com. I changed my passcode back in March 2018. I have two factor authentication on and even...

Hi, I am locked out of my gmail account M**7@gmail.com. I changed my passcode back in March 2018. I have two factor authentication on and even used back up codes to try to get back in . Google still states they can not verify this is my account . I have been trying to get in for over a month . I did get one email this morning march 31, 2019 stating they could not give my account back Bc from n**y@accounts.google.com stating that we were unable to verify that I own M**7@gmail.com. Please help I Have years of memories/ pictures on this account . I believe someone 14 hours ahead of me is getting on this account as I received an email back in April 2018 stating that a you tube password was created ? The font was off and looked like phishing ?

Hi,

Im using my I pad and I’m in Central time zone . 

I had been using my I phone as well since I use to have gmail on the phone and the I pad . I changed my passcode on my Apple computer almost a year ago if I recall correctly 

Hi, 

we were going to talk today at noon  , because there were too many failed attempts yesterday to get into google . What time can we talk tomorrow , BC it’s still showing too many failed attempts today . I’m available anytime after 5 pm central tomorrow .

thank you ,

lisa 

I’m actually busy till 5 pm central time tomorrow . If that’s too late for you then we can speak on Wednesday at noon. Does that work for you ?

wedneday April 3, 2019 at noon Central time . 

Its 7:16 pm here right now . 

Did you get my message that the last time I was able to get into my google account was April 14, 2018 at 4:52 pm on my computer . I originally posted March . I changed the passcode on my computer and did a security check . The other odd thing was that the last security check showed 4/7/2018 when it was really 4/13/2018. I also found an passcode I changed it to on April 8th , so that would be more recent than the last pass code I gave you yesterday  .There was an I Pad showing to be logged in that kept being on my account even though I kept disconnecting it ?

Look forward to speaking to you on Wedneday if that works for you at noon. 

Kindest regards ,

Lisa Ziegenfuss 

It will be 5 pm when I call BC I have  two doctors appts. Today . Hope that’s ok . 

Thank you ,

Lisa Ziegenfuss 

Hi,

sorry about missing you again. Google is still not allowing anymore attempts as of today ?

I will call you around 3 pm. Central time if that’s ok.

lisa Ziegenfuss 

It appears since we used the last log in google code that it will only allow one try in a 24 hour period . This makes no sense . I will call you tomorrow around noon if that’s ok. I’m not understanding why I’m not able to get in with 2 step authentication on . I’m trying to find papers to get an idea when I opened this account so I can at least answer that question correctly . 

Thank you,

Lisa